@import url("https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap");:root{--bg-primary:#0a0e1a;--bg-secondary:#111827;--bg-card:#1a1f35;--bg-card-hover:#1e2440;--bg-input:#141827;--bg-glass:rgba(26,31,53,.7);--text-primary:#f0f4ff;--text-secondary:#94a3b8;--text-muted:#64748b;--border:#1e293b;--border-light:#334155;--accent:#6366f1;--accent-hover:#818cf8;--accent-glow:rgba(99,102,241,.25);--success:#10b981;--success-bg:rgba(16,185,129,.1);--warning:#f59e0b;--warning-bg:rgba(245,158,11,.1);--danger:#ef4444;--danger-bg:rgba(239,68,68,.1);--info:#3b82f6;--info-bg:rgba(59,130,246,.1);--risk-critical:#dc2626;--risk-high:#ea580c;--risk-medium:#eab308;--risk-low:#22c55e;--gradient-primary:linear-gradient(135deg,#6366f1,#8b5cf6 50%,#a78bfa);--gradient-success:linear-gradient(135deg,#059669,#10b981);--gradient-danger:linear-gradient(135deg,#dc2626,#ef4444);--gradient-glass:linear-gradient(135deg,hsla(0,0%,100%,.05),hsla(0,0%,100%,.02));--shadow-sm:0 1px 2px 0 rgba(0,0,0,.4);--shadow-md:0 4px 6px -1px rgba(0,0,0,.4);--shadow-lg:0 10px 15px -3px rgba(0,0,0,.4),0 4px 6px -4px rgba(0,0,0,.3);--shadow-xl:0 20px 25px -5px rgba(0,0,0,.5),0 8px 10px -6px rgba(0,0,0,.3);--shadow-glow:0 0 20px rgba(99,102,241,.15);--sidebar-width:260px;--header-height:64px;--radius:12px;--radius-sm:8px;--radius-xs:6px}*{margin:0;padding:0;box-sizing:border-box}html{font-size:14px}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg-primary);color:var(--text-primary);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{color:var(--accent);text-decoration:none;transition:color .2s ease}a:hover{color:var(--accent-hover)}.app-layout{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-width);background:var(--bg-secondary);border-right:1px solid var(--border);display:flex;flex-direction:column;position:fixed;top:0;left:0;bottom:0;z-index:100;transition:transform .3s ease}.sidebar-header,.sidebar-logo{padding:20px 24px;border-bottom:1px solid var(--border);display:flex;align-items:center;gap:12px}.sidebar-logo .logo-icon{width:36px;height:36px;background:var(--gradient-primary);border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;font-size:18px;font-weight:800;color:#fff;box-shadow:var(--shadow-glow)}.sidebar-logo .logo-text{font-size:15px;font-weight:700;background:var(--gradient-primary);-webkit-background-clip:text;-webkit-text-fill-color:transparent;letter-spacing:-.3px}.sidebar-label{padding:20px 24px 8px;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:1.5px;color:var(--text-muted)}.sidebar-nav{flex:1 1;padding:0 12px}.sidebar-link{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:var(--radius-sm);color:var(--text-secondary);font-size:13px;font-weight:500;transition:all .2s ease;margin-bottom:2px}.sidebar-link:hover{background:hsla(0,0%,100%,.04);color:var(--text-primary)}.sidebar-link.active{background:var(--accent-glow);color:var(--accent-hover)}.sidebar-link .link-icon{width:20px;height:20px;display:flex;align-items:center;justify-content:center;font-size:16px}.sidebar-footer{padding:16px 20px}.sidebar-footer,.sidebar-user{border-top:1px solid var(--border)}.sidebar-user{display:flex;align-items:center;justify-content:space-between;padding:20px;margin:auto 12px 0;gap:10px}.user-info{flex:1 1;min-width:0}.user-name{font-size:13px;font-weight:600;color:var(--text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.user-role{font-size:11px;color:var(--text-muted);margin-top:2px}.logout-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-xs);border:1px solid var(--border);background:transparent;font-size:16px;cursor:pointer;transition:all .15s ease;flex-shrink:0}.logout-btn:hover{background:var(--danger-bg);border-color:rgba(239,68,68,.25)}.sidebar-status{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-muted)}.sidebar-status .status-dot{width:8px;height:8px;border-radius:50%;background:var(--success);box-shadow:0 0 6px var(--success);animation:pulse 2s infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}.main-content{flex:1 1;margin-left:var(--sidebar-width);display:flex;flex-direction:column;min-height:100vh}.page-header{padding:24px 32px;border-bottom:1px solid var(--border);background:var(--bg-glass);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);position:-webkit-sticky;position:sticky;top:0;z-index:50}.page-header h1{font-size:22px;font-weight:700;letter-spacing:-.3px}.page-header p{color:var(--text-secondary);font-size:13px;margin-top:2px}.page-content{padding:28px 32px;flex:1 1}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);padding:20px;transition:all .3s ease}.card:hover{border-color:var(--border-light);box-shadow:var(--shadow-md)}.card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));grid-gap:20px;gap:20px}.stat-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius);padding:20px 24px;display:flex;flex-direction:column;gap:4px;position:relative;overflow:hidden}.stat-card:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:var(--gradient-primary);opacity:0;transition:opacity .3s ease}.stat-card:hover:before{opacity:1}.stat-card .stat-label{font-size:12px;font-weight:500;text-transform:uppercase;letter-spacing:.8px;color:var(--text-muted)}.stat-card .stat-value{font-size:28px;font-weight:800;letter-spacing:-1px;background:var(--gradient-primary);-webkit-background-clip:text;-webkit-text-fill-color:transparent}.stat-card .stat-trend{font-size:12px;font-weight:500}.stat-trend.positive{color:var(--success)}.stat-trend.negative{color:var(--danger)}.badge{display:inline-flex;align-items:center;padding:3px 10px;border-radius:100px;font-size:11px;font-weight:600;letter-spacing:.3px}.badge.critical{background:rgba(220,38,38,.15);color:#fca5a5;border:1px solid rgba(220,38,38,.3)}.badge.high{background:rgba(234,88,12,.15);color:#fdba74;border:1px solid rgba(234,88,12,.3)}.badge.medium{background:rgba(234,179,8,.15);color:#fde68a;border:1px solid rgba(234,179,8,.3)}.badge.low{background:rgba(34,197,94,.15);color:#86efac;border:1px solid rgba(34,197,94,.3)}.badge.pass{background:var(--success-bg);color:var(--success);border:1px solid rgba(16,185,129,.25)}.badge.fail{background:var(--danger-bg);color:var(--danger);border:1px solid rgba(239,68,68,.25)}.badge.unknown{background:var(--warning-bg);color:var(--warning);border:1px solid rgba(245,158,11,.25)}.badge.compliant{background:var(--success-bg);color:var(--success);border:1px solid rgba(16,185,129,.25)}.badge.non_compliant{background:var(--danger-bg);color:var(--danger);border:1px solid rgba(239,68,68,.25)}.badge.partial{background:var(--warning-bg);color:var(--warning);border:1px solid rgba(245,158,11,.25)}.table-container{overflow-x:auto;border-radius:var(--radius);border:1px solid var(--border)}table{width:100%;border-collapse:collapse;font-size:13px}thead{background:hsla(0,0%,100%,.03)}th{text-align:left;padding:12px 16px;font-weight:600;font-size:11px;text-transform:uppercase;letter-spacing:.8px;color:var(--text-muted)}td,th{border-bottom:1px solid var(--border)}td{padding:14px 16px;color:var(--text-secondary)}tr:last-child td{border-bottom:none}tr:hover td{background:hsla(0,0%,100%,.02)}.btn{display:inline-flex;align-items:center;gap:8px;padding:9px 18px;border-radius:var(--radius-sm);border:none;font-family:inherit;font-size:13px;font-weight:600;cursor:pointer;transition:all .2s ease}.btn-primary{background:var(--gradient-primary);color:#fff;box-shadow:var(--shadow-sm),0 0 12px var(--accent-glow)}.btn-primary:hover{transform:translateY(-1px);box-shadow:var(--shadow-md),0 0 20px var(--accent-glow)}.btn-secondary{background:var(--bg-card);color:var(--text-secondary);border:1px solid var(--border)}.btn-secondary:hover{background:var(--bg-card-hover);color:var(--text-primary);border-color:var(--border-light)}.btn-danger{background:var(--gradient-danger);color:#fff}.btn-danger:hover{transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-sm{padding:6px 12px;font-size:12px}.risk-meter{display:flex;align-items:center;gap:10px}.risk-bar{flex:1 1;height:8px;background:var(--bg-input);border-radius:100px;overflow:hidden}.risk-fill{height:100%;border-radius:100px;transition:width .5s ease}.risk-fill.low{background:var(--risk-low)}.risk-fill.medium{background:var(--risk-medium)}.risk-fill.high{background:var(--risk-high)}.risk-fill.critical{background:var(--risk-critical)}.chat-viewer{display:flex;flex-direction:column;gap:16px;padding:24px;background:var(--bg-input);border-radius:var(--radius);max-height:500px;overflow-y:auto}.chat-message{display:flex;gap:12px;max-width:80%}.chat-message.agent{align-self:flex-start}.chat-message.customer{align-self:flex-end;flex-direction:row-reverse}.chat-avatar{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:700;flex-shrink:0}.chat-message.agent .chat-avatar{background:var(--accent-glow);color:var(--accent-hover)}.chat-message.customer .chat-avatar{background:rgba(245,158,11,.15);color:var(--warning)}.chat-bubble{padding:10px 16px;border-radius:16px;font-size:13px;line-height:1.5}.chat-message.agent .chat-bubble{background:var(--bg-card);border:1px solid var(--border);border-bottom-left-radius:4px}.chat-message.customer .chat-bubble{background:rgba(99,102,241,.1);border:1px solid rgba(99,102,241,.2);border-bottom-right-radius:4px}.chat-timestamp{font-size:10px;color:var(--text-muted);margin-top:4px}.evidence-highlight{background:rgba(239,68,68,.08);border-left:3px solid var(--danger);padding:12px 16px;border-radius:0 var(--radius-xs) var(--radius-xs) 0;margin:8px 0}.evidence-highlight .evidence-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:1px;color:var(--danger);margin-bottom:4px}.evidence-highlight .evidence-quote{font-style:italic;color:var(--text-secondary);font-size:13px}.form-group{margin-bottom:20px}.form-label{display:block;font-size:12px;font-weight:600;color:var(--text-secondary);margin-bottom:6px;text-transform:uppercase;letter-spacing:.5px}.form-input,.form-select,.form-textarea{width:100%;padding:10px 14px;background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-primary);font-family:inherit;font-size:13px;transition:border-color .2s ease,box-shadow .2s ease}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.form-textarea{min-height:100px;resize:vertical}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;text-align:center}.empty-state .empty-icon{font-size:48px;margin-bottom:16px;opacity:.3}.empty-state h3{font-size:18px;font-weight:600;margin-bottom:8px;color:var(--text-primary)}.empty-state p{color:var(--text-muted);font-size:13px;max-width:400px}.loading-spinner{display:inline-block;width:24px;height:24px;border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.loading-container{padding:40px;gap:12px;color:var(--text-muted)}.loading-container,.pagination{display:flex;align-items:center;justify-content:center}.pagination{gap:8px;padding:20px 0}.pagination button{width:36px;height:36px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--bg-card);color:var(--text-secondary);cursor:pointer;font-size:13px;font-weight:600;transition:all .2s ease}.pagination button:hover:not(:disabled){background:var(--bg-card-hover);border-color:var(--border-light)}.pagination button.active{background:var(--accent);border-color:var(--accent);color:#fff}.pagination button:disabled{opacity:.3;cursor:not-allowed}::-webkit-scrollbar{width:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-light);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}.period-controls{display:flex;flex-direction:column;gap:8px;align-items:flex-end}.period-custom,.period-presets{display:flex;gap:6px}.period-custom{align-items:center}.date-input{background:var(--bg-card);border:1px solid var(--border);border-radius:8px;padding:6px 10px;font-size:12px;color:var(--text-primary);font-family:inherit}.date-input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 2px rgba(99,102,241,.15)}.kpi-row{display:grid;grid-template-columns:repeat(5,1fr);grid-gap:16px;gap:16px;margin-bottom:24px}.kpi-card{background:var(--bg-card);border:1px solid var(--border);border-top:3px solid var(--primary);border-radius:var(--radius);padding:20px;display:flex;flex-direction:column;gap:4px;transition:transform .15s,box-shadow .15s}.kpi-card:hover{transform:translateY(-2px);box-shadow:0 8px 24px rgba(0,0,0,.15)}.kpi-label{font-size:12px;font-weight:500;color:var(--text-muted);text-transform:uppercase;letter-spacing:.5px}.kpi-value{font-size:28px;font-weight:700;color:var(--text-primary);line-height:1.1}.kpi-sub{font-size:12px;color:var(--text-muted)}.kpi-bar{height:4px;background:var(--border);border-radius:2px;margin-top:8px;overflow:hidden}.kpi-bar-fill{height:100%;border-radius:2px;transition:width .6s ease}.rule-row{transition:background .15s}.rule-row:hover{background:rgba(99,102,241,.06)!important}.stacked-bar{height:8px;border-radius:4px;background:var(--border);display:flex;overflow:hidden}.stacked-bar-pass{background:#22c55e}.stacked-bar-fail,.stacked-bar-pass{height:100%;transition:width .4s ease}.stacked-bar-fail{background:#ef4444}.score-distribution{display:flex;flex-direction:column;gap:10px}.score-bucket-row{display:flex;align-items:center;gap:12px}.score-bucket-label{font-size:12px;font-weight:600;color:var(--text-muted);width:50px;text-align:right;flex-shrink:0}.score-bucket-bar-container{flex:1 1;height:24px;background:var(--border);border-radius:6px;overflow:hidden}.score-bucket-bar{height:100%;border-radius:6px;transition:width .6s ease;min-width:2px}.score-bucket-count{font-size:13px;font-weight:700;color:var(--text-primary);width:36px;text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.trend-chart{display:flex;flex-direction:column;gap:12px}.trend-bars{display:flex;align-items:flex-end;gap:4px;overflow-x:auto;padding-bottom:4px}.trend-bar-col{display:flex;flex-direction:column;align-items:center;flex:1 1;min-width:28px}.trend-bar-stack{width:100%;display:flex;flex-direction:column;justify-content:flex-end;border-radius:4px 4px 0 0;overflow:hidden}.trend-bar-segment-pass{background:#22c55e;transition:height .4s ease;width:100%}.trend-bar-segment-fail{background:#ef4444;transition:height .4s ease;width:100%}.trend-bar-label{font-size:10px;color:var(--text-muted);margin-top:4px;white-space:nowrap}.trend-legend{display:flex;gap:16px;justify-content:center;font-size:12px;color:var(--text-muted)}.legend-dot{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:4px;vertical-align:middle}.filter-banner{background:rgba(99,102,241,.1);border:1px solid rgba(99,102,241,.3);border-radius:10px;padding:12px 16px;display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;font-size:13px;color:var(--text-primary)}.filter-banner strong{color:var(--primary)}.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.6);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:200;animation:fadeIn .15s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-content{background:var(--bg-card);border:1px solid var(--border-light);border-radius:var(--radius);width:100%;max-width:460px;box-shadow:var(--shadow-xl);animation:slideUp .2s ease}@keyframes slideUp{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px 0}.modal-header h2{font-size:18px;font-weight:700}.modal-close{width:28px;height:28px;display:flex;align-items:center;justify-content:center;border-radius:6px;border:none;background:transparent;color:var(--text-muted);font-size:14px;cursor:pointer;transition:all .15s ease}.modal-close:hover{background:hsla(0,0%,100%,.06);color:var(--text-primary)}.modal-body{padding:20px 24px}.modal-footer{display:flex;justify-content:flex-end;gap:10px;padding:0 24px 20px}.form-select option{background:var(--bg-secondary);color:var(--text-primary)}@media (max-width:1200px){.kpi-row{grid-template-columns:repeat(3,1fr)}}@media (max-width:768px){.sidebar{transform:translateX(-100%)}.main-content{margin-left:0}.page-content{padding:20px 16px}.stat-grid{grid-template-columns:1fr 1fr}.card-grid{grid-template-columns:1fr}.kpi-row{grid-template-columns:1fr 1fr}.period-controls{align-items:flex-start}}.lang-switcher{margin-top:auto;padding:12px 16px;border-top:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:8px}.lang-label{font-size:12px;color:var(--text-muted);font-weight:500}.lang-buttons{display:flex;gap:4px;background:var(--bg-input);padding:3px;border-radius:8px;border:1px solid var(--border)}.lang-btn{padding:4px 12px;font-size:11px;font-weight:600;border:none;border-radius:6px;cursor:pointer;background:transparent;color:var(--text-muted);transition:all .15s ease;letter-spacing:.5px}.lang-btn:hover{color:var(--text-primary);background:rgba(99,102,241,.1)}.lang-btn.active{background:var(--accent);color:#fff;box-shadow:0 1px 4px rgba(99,102,241,.35)}